Returns & Exchanges
At ALPHA60, we want you to be completely satisfied with your purchase. If your garments are not quite right, we offer returns or exchanges on full-priced items within 14 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Ensure all garments are in their original condition, unworn and unwashed, with all ALPHA60 tags still attached before placing them in secure packaging.
- 3.Ship the Parcel
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized postal location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed back to your original payment method within 5-7 business days.